Quality Standards

• Coverage Maps

We provide detailed coverage maps showing the areas where our fixed Internet service is available by access technology, with street-level detail when applicable.

Internet service within the coverage area is subject to technical feasibility.

• Coverage Check

To verify if your address is within our service area, you can:

• Contact us directly via WhatsApp by clicking the coverage icon on this page, or
• Enter your ZIP code in the coverage form.

Check your coverage easily and see service availability in your area.

• Customer Support

We offer free support channels for inquiries, reports, and complaints:

• Mexico Phone: +52 638 107 1298
• US. Phone: +1 520 432 0202
• Email: info@rpwifi.net
• WhatsApp: Available 24/7

If you contact us outside business hours, please leave your name, email, and phone number. A representative will follow up the next business day with your case number.

Our goal is to provide quick, efficient, and accessible customer service—every day of the year.